Terms & Conditions

Lisa Scott Coaching™

Last updated: May 2026

1. Introduction

These Terms & Conditions govern the use of this website and the services provided by Lisa Scott Coaching™ (“we”, “our”, “us”).

By accessing this website or engaging in any services, you agree to these terms in full.

2. Services

Lisa Scott Coaching™ provides coaching and mentoring services focused on personal and professional development.All services are delivered in a structured, professional environment designed to support clarity, alignment, and forward movement.

3. Nature of Coaching

Coaching and mentoring are collaborative processes designed to support reflection, decision-making, and personal development.

These services:

  • are not therapy, counselling, or medical support

  • do not constitute legal, financial, or clinical advice

  • are not a substitute for professional services in those fields

Clients are responsible for their own decisions, actions, and outcomes.

4. Client Responsibility

By engaging in coaching or mentoring services, you agree to:

  • take full responsibility for your decisions and actions

  • engage with honesty and openness

  • respect agreed boundaries, time, and communication structures

This work is designed for individuals ready to take ownership of their development.

5. Client Conduct & Standards

Clients are expected to engage in a respectful, considered, and responsible manner.

This includes:

  • maintaining professional communication

  • respecting session boundaries and agreed structures

  • engaging constructively in the coaching process

Disruptive, inappropriate, or misaligned behaviour may result in termination of services.

6. Bookings & Payments

Details regarding session structure, pricing, and payment terms will be agreed prior to engagement.

All payments must be made in accordance with the agreed terms.

Failure to do so may result in suspension or termination of services.

7. Cancellations & Rescheduling

Where applicable:

  • A minimum of [24–48 hours] notice is required to reschedule sessions

  • Late cancellations or missed sessions may be forfeited

Specific terms may be outlined within individual agreements.

8. Confidentiality

All information shared within coaching sessions is treated as confidential.

Confidentiality may only be broken where:

  • required by law

  • there is risk of harm to the client or others

9. Intellectual Property

All materials, frameworks, content, and methodologies provided by Lisa Scott Coaching™ remain the intellectual property of the business.

These may not be copied, reproduced, or distributed without prior written consent.

10. Limitation of Liability

Lisa Scott Coaching™ provides services with professionalism and care.

However:

  • no guarantees are made regarding specific outcomes

  • we are not liable for decisions or actions taken by clients

  • we are not responsible for indirect or consequential loss

11. Website Use

All content on this website is provided for general information and professional positioning.

You agree not to:

  • misuse the website

  • attempt unauthorised access

  • reproduce content without permission

12. Changes to Terms

These Terms & Conditions may be updated at any time.

The latest version will always be available on this website.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

14. Contact

For enquiries regarding these Terms:

hello@lisascottcoaching.com